MentiaCompanion FAQ

MentiaCompanion is a breakthrough customizable virtual world available on tablet (Apple or Android) including an AI-based companion to entertain your person cognitively impaired (the player) with minimal caregiver support. 

  • Evidence-based engagement therapies at your fingertips
  • Digital companions chat sensitively with your person, adapting to their mood and capacity while guiding them through screen-based engagement stimuli based on evidence-based, non-pharmacological wellbeing strategies.
  • Multi-cultural and multi-lingual versions available: English, French, Spanish, Dutch, German, Korean. Others to come.
  • Multimodal dialog driven by a dementia specific AI based avatar, using player’s profile to entertain the person and detect any change in their mood
  • Summary of sessions available for the caregivers including dialog and interactions
  • Enterprise level dashboard for administrator

MentiaCompanion is most suited to people with cognitive challenges. MentiaCompanion has been developed to addresses people’s loss of independence, eroded confidence, and shrinking world. Interactive objects trigger memories and build empathy and understanding.

Account:  If you do not yet have an account you must contact us.

Set-up player’s profile. Go to the Mentia Dashboard and set up a profile for your player’ (the “player” is the person you care for). Any information you can add about their life will help to increase the quality of the dialog and the engagement of the person. You can also add media to their player-profile, for example, you can upload their portrait photo, and add as many meaningful images you like into the photo album. Each time you open MentiaCompanion, you’ll find them, ready for you to use.

Download MentiaCompanion. If not yet done, download MentiaCompanion from your App Store. Remember, it is for tablet only, the screen on a smartphone would be too small.

Start using MentiaCompanion. Open MentiaCompanion on your tablet, and sign in if not yet done 

Select your player (if many). The next screen after sign-in displays the loved one’s player-profile. If you are a care professional, you may have more than one player-profile to choose from. In this case, scroll to find your client’s player-profile, and select. You can then choose the language, and the avatar.

Start the session. As the system uses facial emotion recognition to drive the dialog, it is best to have the player’s face recognized by the camera. The app will help you to do position the player. Once this is done, just start the session, anf let your person enjoy interacting with the avatar and the virtual world, you can do anything else, or just watch.

After a session. After a session, you can head up to the dashboard and see a summary of the dialog as well as the interaction. Note that the dialog is stored in the language the player used. 

Make sure your tablet is always connected to wifi

A ‘Care Circle’ is a great way to involve others and share the caregiving load. Typically, the care circle is made up of family, friends, volunteers and care professionals. Sharing is free and unlimited, providing authorisation has been given by the admin-caregiver (the caregiver who initiated the player’s profile). 

Care circle members can play MentiaCompanion with the loved one, using their own tablets, and access the Dashboard to see the loved-one’s play history.

Setting up a care circle

Remind your circle that in order to have access they must first accept the email invitation. The admin-caregiver generates this with a simple click from the loved-one’s player profile on the Dashboard. (Look for the “share” button on the loved-one’s player-profile.) Once sharing is mutually agreed, the new member then “join” via the dashboard.

What is shared? 

Each authorised Care Circle member can access the loved-one’s player-profile, including player history and the “Players shared with me” list. And they share the MentiaCompanion program, itself, which they will receive on their own tablet device. 

1. Play history

Care Circle members have access to the loved-one’s play history. They can see who played with the loved-one, how long play lasted, the most visited and active places, and sessions’ summaries.

2. MentiaCompanion

The beauty of this Care Circle feature is that it allows MentiaCompanion to go wherever and to whomever you wish. For example, have MentiaCompanion available for your loved-one when they visit a day-activities center, become an in-patient in hospital, or join an assisted living community. Care circle members in such places will need to join,  download the app (for free on their tablets) and go to the dashboard to find their loved-one’s profile. Once done, they will be able to play with the loved-one’s personalised environment. 

3. Care circle members can see who else is in the care circle, but only the admin-caregiver.